Latest update: December 10, 2025

This policy applies to all purchases made through the official Moss&Dale website (https://mossdale.store/)

1. ACCEPT PAYMENT METHODS

Moss&Dale accepts the following secure and convenient payment methods:

• International Credit/Debit Cards:

  • Visa

  • Mastercard

  • Discover

• Electronic Payment Gateways:

  • Stripe: We utilize Stripe as our primary payment processing gateway, ensuring the security and protection of your card data.

  • PayPal: Customers may pay using their PayPal balance or through cards linked to their PayPal account.

Note: All transactions are charged in U.S. Dollars (USD). For international orders, your bank may apply additional currency conversion or processing fees.

2. SECURE PAYMENT PROCESSING

Your security is our priority. All credit card payments are processed through Stripe, a PCI-compliant and encrypted payment gateway. We do not store your credit card details on our servers.

3. ORDER CONFIRMATION

Once your payment has been received and processed:

• You will receive a confirmation email with your order details and receipt.

• If paying by check or money order, your order will be confirmed once the payment clears.

If you do not receive confirmation within 24 hours, please check your spam/junk folder or contact us directly.

4. PAYMENT TROUBLESHOOTING

If you experience issues completing your payment:

• Ensure your billing information matches your card or PayPal account

• Try a different payment method

• Contact your payment provider for verification

If problems persist, please reach out to our support team for assistance.

5. CONTACT INFORMATION

• Email: [email protected]
• Address: Moss & Dale 176 Northfield Ave, Edison, NJ 08837, United States
• Customer Service Hours: Monday - Sunday: 9:00 AM - 6:00 PM (GMT-05:00) Eastern Standard Time (New York)

We reserve the right to modify this Payment Policy at any time without prior notice. Please refer to this page for the most up-to-date information.

Thank you for shopping with Moss & Dale.